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Terms of Service

Last updated: 18 May 2026

These Terms of Service ("Terms") govern your use of cryptocities.net ("CryptoCities", "the site", "we", "us", or "our"). By accessing or using the site you agree to be bound by these Terms. If you do not agree, please do not use the site.

We recommend that you keep a copy of these Terms for future reference.

1. About us

CryptoCities is operated by Webcandy Limited, a company registered in England and Wales.

Registered Office: c/o Taxassist Accountants, 175 Wokingham Road, Reading, England, RG6 1LT.

For general enquiries, email [email protected] or message us on our Discord channel.

We process personal data in accordance with our Privacy Policy.

2. Our services

The site provides an interface to the CryptoCities Ethereum smart contracts. You do not need to use this site in order to interact with the contracts - you can do so directly - but the site makes it considerably easier.

We reserve the right to change any aspect of the site, the smart contracts, the game rules, or the game mechanics at any time. Where possible we will announce changes on our Discord channel, but this is not guaranteed.

3. Eligibility

You may use the site only if:

  • you are aged 18 or over;
  • you are not subject to any UK, EU, UN, or US sanctions, and you are not located in or ordinarily resident in a sanctioned jurisdiction;
  • your wallet address is not on any sanctions list maintained by HM Treasury, the Office of Foreign Assets Control (OFAC), or any other relevant authority;
  • you are not otherwise prohibited from using the site under any applicable law.

By using the site you confirm that you meet these conditions. We may refuse, suspend, or terminate access where we have reasonable grounds to believe they are not met.

4. Crypto risks

The CryptoCities marketplace and game involve cryptoassets (Ethereum and non-fungible tokens). Cryptoassets are high-risk and you should not transact in them with money you cannot afford to lose. By using the site you acknowledge that:

  • the value of cryptoassets can be highly volatile and may fall to zero;
  • transactions on the Ethereum blockchain are final and cannot be reversed;
  • smart contracts can contain bugs or vulnerabilities, and we cannot guarantee that the contracts the site interacts with are free from defects;
  • the Ethereum network may experience congestion, downtime, forks, or other events outside our control;
  • regulation of cryptoassets is evolving, and future changes may affect your ability to use the site or transfer your assets;
  • you are solely responsible for the security of your wallet, including the protection of your seed phrase or private keys.

5. Your responsibilities

You are responsible for:

  • Wallet security. You must keep your seed phrase, private keys, and any device used to access your wallet secure and confidential. If your seed phrase is lost or your wallet is compromised, your assets and your access to the site may be lost permanently. We cannot recover them.
  • Account information. You must give us accurate information when you register or update an account, including any email address you choose to provide.
  • Account credentials. You must keep any account credentials confidential and notify us promptly if you suspect any unauthorised use.
  • Tax. You are responsible for the tax treatment of your activity on the site. You should seek independent advice if you are unsure of your tax position. We do not provide tax advice and we are not responsible for any tax liability arising from your use of the site.

6. Fees

Payments are made on the Ethereum network using a browser-based wallet such as MetaMask.

When you purchase an asset on CryptoCities you acquire ownership of that asset. You also pay Ethereum transaction fees ("gas fees") on each transaction. We do not control gas fees, and they can be significantly affected by network congestion.

When you list an asset for sale you authorise us to process any matching purchase immediately and to deduct a handling fee of 3.9% to 4.9% from the transaction. The handling fee is taken automatically by the smart contract.

We may change the handling fee from time to time. We will give at least 30 days' notice of any increase, posted on the site and (where you have a registered email address) sent to you by email. Decreases may take effect without prior notice. Where practical, listings that are already live when a fee change takes effect continue under the fee that applied at the time of listing.

We are not liable for losses arising from transactions conducted via the smart contracts, and we cannot refund any fee that has been processed by the smart contract.

7. Information and availability

We aim to provide a reliable, accurate service, but we do not guarantee that:

  • the site will be uninterrupted or error-free;
  • the site will always be available;
  • any displayed information will be current, accurate, or free from error;
  • any displayed listing, price, or rate will remain available or be honoured.

On-chain data and smart-contract state are the authoritative source of truth for ownership and transactions. You should verify anything material directly on-chain before making a decision.

8. Our liability

To the fullest extent permitted by English law we will not be liable for losses arising out of or in connection with your use of the site or the smart contracts, including (without limitation):

  • loss of income or revenue;
  • loss of business or profits;
  • loss of ether or other crypto-assets;
  • loss of data;
  • indirect or consequential loss.

Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • the statutory rights implied by the Consumer Rights Act 2015 in consumer contracts, where these cannot lawfully be excluded;
  • defective products under the Consumer Protection Act 1987;
  • any other matter for which it would be unlawful for us to exclude or limit our liability.

9. Written communications

Applicable laws require some information or communications we send to you to be in writing. You accept that communication with us will be mainly electronic - by email or by notice on the site - and that this satisfies any legal requirement that such communications be in writing. This does not affect your statutory rights.

Providing an email address is optional. We do not send marketing emails. The only emails we send are those needed to operate your account, such as password-recovery messages that you have requested, or replies to support queries that you have sent us.

10. Notices

We may give notice to you at the email or postal address you provide to us. Notice is deemed received:

  • immediately when posted on the site;
  • 24 hours after an email is sent;
  • three days after a letter is posted.

11. Transfer of rights and obligations

The contract between you and us is binding on you, us, and our respective successors and assignees. You may not transfer, assign, or otherwise dispose of any rights or obligations under it without our prior written consent. We may transfer, assign, or sub-contract any of our rights or obligations at any time.

12. Events outside our control

We will not be liable for any failure to perform, or delay in performing, any of our obligations if that failure or delay is caused by events outside our reasonable control (a Force Majeure Event). This includes, without limitation:

  • strikes, lock-outs, or other industrial action;
  • civil commotion, riot, terrorist attack or threat, war, or threat or preparation for war;
  • fire, explosion, storm, flood, earthquake, epidemic, or other natural disaster;
  • failure of public or private telecommunications networks;
  • the acts, decrees, legislation, regulations, or restrictions of any government.

Our performance is deemed suspended for the duration of the Force Majeure Event, and we will have an extension of time to perform equal to that duration.

13. Cancellation and finality of transactions

The site is an interface to public Ethereum smart contracts. When you buy or sell an asset, the transaction is executed on the Ethereum blockchain between you and another user, or directly with a smart contract. We are not a party to that transaction and cannot reverse, refund, or cancel it. Blockchain transactions are final by nature.

Where you pay us a handling fee for facilitating a transaction, that fee is for a service whose price depends on fluctuations in the cryptoasset market that we do not control. Such contracts are exempt from the statutory cancellation right under regulation 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In addition, by confirming a transaction you expressly consent to immediate performance and acknowledge that you will not have a right to cancel once performance has begun.

This does not affect any rights you may have against the counterparty to the underlying blockchain transaction, or any non-excludable rights under applicable consumer-protection law.

14. Waiver, severability, entire agreement

If we fail at any time to insist upon strict performance of any of your obligations under these Terms, or fail to exercise any of the rights or remedies to which we are entitled, this does not constitute a waiver of those rights and does not relieve you from compliance.

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be severed to the extent required, and the remaining provisions will continue to apply.

These Terms and any documents expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, or arrangements relating to the same subject.

15. Our right to vary these terms

We may revise these Terms from time to time to reflect changes in technology, payment methods, applicable law, or our operations. You are subject to the Terms in force at the time you use the site. We will post any revised version here; where the change is material we will also notify registered users by email.

16. Intellectual property

We, or our licensors, own all intellectual property rights in the site and in the materials published on it. All rights are reserved.

You may print or download extracts of pages for your personal, non-commercial use. You must not:

  • modify any material obtained from the site;
  • use any graphics, photographs, or video separately from accompanying text;
  • use any part of the site for commercial purposes without a licence from us.

Where you reuse our material under these Terms or under statutory exceptions, you must acknowledge us as the author. Statutory exceptions to copyright (such as fair dealing under Chapter III of the Copyright, Designs and Patents Act 1988) still apply.

If you copy or download any part of the site in breach of these Terms, your right to use the site ends immediately and you must destroy any copies you have made.

17. Prohibited uses

You may use the site only for lawful purposes. You may not use the site:

  • in any way that breaches applicable local, national, or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose;
  • in a way that is abusive, threatening, defamatory, or that infringes any third party's rights;
  • to harm or attempt to harm minors;
  • to transmit unsolicited or unauthorised advertising or promotional material (spam);
  • to upload or transmit viruses, trojans, worms, keyloggers, spyware, or any other harmful code;
  • to reproduce, duplicate, copy, or re-sell any part of the site in contravention of these Terms;
  • to access without authority, interfere with, damage, or disrupt any part of the site, any equipment or network on which it is stored, or any software used to deliver it;
  • to build or populate a competing database, comparison engine, or aggregation service by automated means;
  • to engage in market manipulation, wash trading, or any other artificial trading designed to mislead other users;
  • to transact knowingly with funds or assets you know or suspect to have been obtained unlawfully;
  • to use bots, scripts, or other automated means to gain an unfair advantage in auctions or other transactions;
  • to exploit or attempt to exploit vulnerabilities in the smart contracts or the site infrastructure for personal gain or to harm other users;
  • to circumvent any sanctions, anti-money-laundering, or counter-terrorism financing controls.

18. Law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with the site (including non-contractual disputes or claims), are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

19. Suspension and termination

We determine, in our discretion, whether there has been a breach of these Terms through your use of the site. Where a breach has occurred we may take any action we consider appropriate, including:

  • immediate, temporary, or permanent withdrawal of your right to use the site or any service;
  • immediate removal of any material you have uploaded to the site;
  • issuing you a warning;
  • legal proceedings for reimbursement of costs arising from the breach;
  • further legal action;
  • disclosure of information to law enforcement authorities where reasonably necessary.

We exclude liability for actions taken in response to breaches of these Terms. The responses described here are not limited - we may take any other action we reasonably consider appropriate.